Frequently Asked Questions

Everything you need to know about shopping with Flying Tiger Türkiye

What are the shipping options available in Türkiye?

We offer standard domestic shipping across all provinces in Türkiye. Orders are typically processed within 1-3 business days and delivered via our local courier partners.

What is your return policy?

You can return any unused and unopened items within 14 days of delivery. Please ensure the product is in its original packaging and accompanied by the receipt for a full refund.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and Troy. We also offer secure online payment gateways for a seamless checkout experience.

Can I track my order status?

Yes, once your order has been dispatched, you will receive a tracking number via email and SMS. You can use this number on our website or the courier's portal to see live updates.

Are Flying Tiger products safe and quality-tested?

Absolutely. All our products comply with strict European and Turkish safety standards. We prioritize quality and safety, especially for our toy and kitchenware categories.

Can I change or cancel my order after it's been placed?

If your order has not yet been processed for shipping, we can assist with modifications or cancellations. Please contact our customer support team immediately for assistance.